Dokodemo Personal Identification
Solution for online face-to-face personal identification

Perform remote face-to-face personal identification online.


With Dokodemo Personal Identification, you can perform authentication using face-to-face personal identification online and collect ID documents at the same time, using network devices such as smartphones from a remote location. Also, once registered, users can perform secure password-free logins that meet FIDO’s online authentication standards using biometric data.


* Act on Prevention of Transfer of Criminal Proceeds, Secondhand Articles Dealer Act, Residential Accommodation Business Act, and other laws and regulations do not agree on whether using this service qualifies as a face-to-face contact. We will propose customized ways of utilizing this service tailored to each business’s business model.

The Amendment of the Act on Prevention of Transfer of Criminal Proceeds no longer requires personal identification by post.

The Amendment of the Act on Prevention of Transfer of Criminal Proceeds, which came into force on November 30th, 2018, no longer requires financial institutions to perform personal identification by “sending documents directly by non-forwarding mail.”

No more postage

No more postage of ¥392, with greatly reduced paperwork

By using “Dokodemo Personal Identification,” which is a platform for online personal identification, users can perform personal identification in addition to creating an account at the time of online application. This means that there will be no postage and paperwork, which used to take about 20 days.

No more mailing means no more postage of ¥392 per user.

Greatly reduces lead time, or the time before a user can start using the service

No more personal identification by post means that personal identification can be completed at the time of online application. It used to take about 20 days before users could start using the service, but with Dokodemo Personal Identification, there will be no more lead time. This means that users no longer have to perform troublesome tasks such as photocopying personal ID documents, sealing other documents, or waiting for approval.

Advantages to using Dokodemo Personal Identification

Performing personal identification via video calls gives users the impression of there being a service counter on their smartphones between them and operators, giving them a sense of security. Using human senses, namely vision and hearing, for personal identification prevents identity fraud.

  1. Complete the personal identification process at the time of account creation online.
  2. No more postage, with greatly reduced lead time.
  3. Smartphones allow users to perform personal identification anywhere, with no special device required.
  4. Photographing and importing personal identification documents accelerates personal identification.
  5. Personal authentication data that link FIDO authentication information to personal authentication results can be created.

Once registered, FIDO can be used for authentication.

What is FIDO (Fast IDentity Online)?


FIDO (Fast IDentity Online) is a set of international authentication specifications that realizes “a new kind of online authentication that is not dependent on IDs and passwords.” Adopting FIDO standards means that the entire authentication process will be performed on the client side alone, with no need for sending any private information to the server side. No transmission of private information means no information leaks. Also, on the server side, user authentication is done following an authentication protocol using a public key shared with the client.

Biometric information is the only unchangeable personal information.

“Dokodemo Personal Identification” can incorporate FIDO-certified authentication systems that store biometric authentication information within the device, thus providing a sense of security to users.

System configuration image


* Act on Prevention of Transfer of Criminal Proceeds, Secondhand Articles Dealer Act, Residential Accommodation Business Act, and other laws and regulations do not agree on whether using this service qualifies as a face-to-face contact. We will propose customized ways of utilizing this service tailored to each business’s business model.

INFORMATION